Privacy Policy – McCabe's Guitar Shop

Effective Date: July 1st, 2026

We’re a guitar shop, not a data shop. McCabe’s collects the information we need to run our website, sell products, process orders, manage concert tickets, respond to customers, support lessons and repairs, and keep things working properly. We do not collect personal information just for the thrill of having it. That would be a strange hobby, and we already have enough guitars.

This Privacy Policy explains how McCabe & Camp, Corp., doing business as McCabe’s Guitar Shop (“McCabe’s,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information.

Our store is located at:

McCabe’s Guitar Shop
3101 Pico Blvd.
Santa Monica, CA 90405
United States

For privacy questions or requests, contact us at:

Email: privacy@mccabes.com
Mail: McCabe’s Guitar Shop, Attn: Privacy, 3101 Pico Blvd., Santa Monica, CA 90405

1. Information We Collect

We collect personal information when you provide it to us, when you use our website, and when service providers help us operate the website or business.

Depending on how you interact with McCabe’s, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Account login information, if you create an account
Order history
Concert ticket purchases
Lesson inquiries or registrations
Repair inquiries
Messages you send us through forms, email, or customer service
Newsletter signup information
Gift card, coupon, or promotion information
Information you choose to provide to us

When you buy something through our website, payment information is handled by third-party payment processors. We do not intentionally store full credit card numbers on our website servers.

2. Information Collected Automatically

When you visit our website, we or our service providers may automatically collect basic technical information, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring pages
Approximate location based on IP address
Date and time of visit
Cookies and similar identifiers
Information about how you interact with the website

This information helps us keep the site running, understand what people use, improve the website, prevent fraud, and troubleshoot problems.

3. How We Use Personal Information

We use personal information to:

Process and fulfill orders
Sell and manage concert tickets
Respond to customer questions
Provide customer service
Manage lesson, repair, or product inquiries
Send order confirmations, shipping updates, receipts, and service messages
Send newsletters or promotional emails, if you sign up for them
Improve our website, products, services, events, and customer experience
Maintain website security
Detect and prevent fraud or misuse
Comply with legal, tax, accounting, and recordkeeping obligations
Enforce our terms, policies, and agreements
Protect the rights, safety, and property of McCabe’s, our customers, staff, artists, teachers, and visitors

4. Cookies and Website Tools

Our website may use cookies, pixels, tags, and similar tools.

Some cookies are necessary for the website to function, such as shopping cart, checkout, login, security, and accessibility features. Other cookies may help us understand website traffic, improve pages, remember preferences, or measure marketing performance.

You can usually control cookies through your browser settings. Blocking some cookies may affect how the website works, especially checkout, account login, and shopping cart features.

Some browsers offer “Do Not Track” signals. Because there is no single accepted legal or technical standard for responding to Do Not Track signals, our website does not currently respond to Do Not Track as a separate signal. Where required by applicable law, we will honor legally recognized opt-out preference signals to the extent required and technically supported by our website tools.

5. How We Share Personal Information

We do not sell personal information for money.

We may share personal information with trusted service providers that help us operate the website and business, including:

Website hosting and security providers
Ecommerce and website platforms
Payment processors
Shipping and delivery providers
Email and newsletter platforms
Analytics providers
Customer service tools
Ticketing or event tools
Professional advisors, such as accountants, attorneys, insurers, and tax preparers

These providers may use personal information only as needed to provide services to us, unless their own privacy policies or your separate relationship with them say otherwise.

We may also share information:

When you ask us to
When necessary to complete a transaction
To comply with law, court orders, subpoenas, or government requests
To prevent fraud, security threats, or illegal activity
To protect the rights, safety, or property of McCabe’s or others
In connection with a business transaction, such as a merger, sale, financing, or transfer of assets

6. Advertising and Analytics

We may use analytics or advertising tools to understand website traffic, measure performance, or promote McCabe’s events, products, lessons, or services.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. We do not sell personal information for money. If we use tools that require an opt-out under applicable law, we will provide the required opt-out method.

7. Payments

Online payments are processed by third-party payment processors. Those processors may collect payment card details, billing information, fraud-prevention data, and transaction information.

McCabe’s receives information needed to confirm and fulfill your order, such as your name, contact information, billing and shipping details, order number, purchased items, and payment status.

Payment processors have their own privacy and security practices. Please review the privacy policy shown by the payment provider at checkout.

8. Email and Marketing

If you sign up for our mailing list, we may send you emails about concerts, products, store news, lessons, repairs, events, and promotions.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us at privacy@mccabes.com.

We may still send non-marketing messages, such as order confirmations, ticket information, customer service replies, and policy updates.

9. Your Choices and Requests

You may contact us to:

Ask what personal information we have about you
Ask us to correct inaccurate information
Ask us to delete information, where appropriate
Unsubscribe from marketing emails
Ask a privacy question

To make a privacy request, contact us at:

Email: privacy@mccabes.com
Mail: McCabe’s Guitar Shop, Attn: Privacy, 3101 Pico Blvd., Santa Monica, CA 90405

Please include your name, contact information, and a clear description of your request.

We may need to verify your identity before responding. We will respond as required by applicable law.

10. California Privacy Note

McCabe’s is based in Santa Monica, California. California law requires many commercial websites that collect personal information from California residents to post and follow a privacy policy.

This policy describes:

The categories of personal information we collect
How we use that information
The categories of third parties with whom we may share information
How users may contact us about their information
How we notify users about changes to this policy
The effective date of this policy

We do not sell personal information for money.

11. International Visitors

McCabe’s is based in the United States. If you visit our website or buy from us from outside the United States, your information may be collected, processed, and stored in the United States or other countries where our service providers operate.

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, or lodge a complaint with a local data protection authority.

To contact us about privacy rights, email privacy@mccabes.com.

12. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental consent.

If a child under 13 is involved in a lesson, event, or other McCabe’s activity, any online registration or inquiry should be completed by a parent or guardian.

If you believe a child has provided us personal information without appropriate consent, please contact us at privacy@mccabes.com and we will review the issue.

13. How Long We Keep Information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions
Maintain customer accounts
Provide customer service
Keep business, tax, accounting, and legal records
Resolve disputes
Prevent fraud or misuse
Comply with law

The exact retention period depends on the type of information, the reason we collected it, and legal or business requirements.

14. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, email system, or online service is completely secure, so we cannot guarantee absolute security.

Please use care when sending sensitive information online. Do not send payment card numbers, passwords, or highly sensitive personal information by regular email.

15. Third-Party Links and Services

Our website may link to third-party websites or services, such as payment processors, shipping providers, social media platforms, ticketing tools, video platforms, or artist websites.

This Privacy Policy does not apply to third-party websites or services. Their privacy practices are governed by their own policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of the policy.

If we make material changes, we may provide additional notice, such as by posting a notice on the website or contacting customers where appropriate.

17. Contact Us